Privacy Policy

1. Introduction

CodeLoom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social marketing platform services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out contact forms
• Subscribe to our communications
• Participate in surveys or promotions
• Contact us for support

This information may include:

• Name and contact information
• Company information
• Email address and phone number
• Job title and industry
• Marketing preferences and requirements

Usage Information

We automatically collect certain information when you use our services:

• Log data and usage patterns
• Device information and IP address
• Browser type and version
• Pages visited and time spent
• Referral sources

Lead and Campaign Data

As part of our services, we process data related to:

• Lead information and qualification data
• Social media engagement metrics
• Advertising campaign performance
• Customer interaction history

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our lead generation and marketing services
• Communication: To respond to your inquiries and provide customer support
• Personalization: To customize your experience and deliver relevant content
• Analytics: To analyze usage patterns and improve our platform
• Marketing: To send you promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our services.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites or services. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: